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Learning Technology

At Mercedes College, technology is more than a tool,  it is a catalyst for curiosity, creativity, and confidence. In a rapidly changing world, we embrace digital innovation to strengthen collaboration, communication, and critical thinking, ensuring our students are equipped with the skills they need to thrive in the future.

Every girl is issued with a College-managed device, providing seamless access to a secure, consistent, and enriched digital learning experience. Each device is equipped with industry-leading platforms including Microsoft 365, Apple Creative apps, Adobe Creative Cloud, Canva, SEQTA Learn, and more, all carefully selected to deepen learning, encourage exploration, and inspire creative expression.

Central to our digital learning landscape is the newly renovated Learning Hub, a dynamic, technology-driven space designed to support innovation. Students can access charging stations, 3D printers, and a range of digital resources, backed by our dedicated on-site IT team who are available every day to provide personable, reliable support.

Across the College, classrooms are thoughtfully equipped with technology that enhances teaching and enriches engagement. From interactive learning experiences to collaborative digital projects, technology is integrated purposefully to bring concepts to life and strengthen understanding.

College Device Program

Please refer to the College Device Program Agreement for further details.

FAQs

The Annual Device Levy is found in your Fee Account.

Tier 0 – $0        Warranty claim – no service fee for a warrantable fault.

Tier 1 – $149    Screen or enclosure damage – AppleCare+ Accidental Damage from Handling (“ADH Service”) (Excluding liquid ingress)
Tier 2 – $429   Accidental damage from handling – AppleCare+  Accidental Damage from Handling (“ADH Service”)

Tier 3 – $600    Insurance Premium – a police report is required to access an insurance premium
Tier 4 – $800    Full device replacement via invoice

All repairs are provided by an Apply Authorised Repair Centre.  Full Apple Care T&Cs are listed here: https://www.apple.com/au/legal/sales-support/applecare/applecareplus/au/mac/

Mercedes issued Lenovo devices are bundled with a Lenovo Education Warranty. Under this warranty Lenovo do not charge service fees for repairs resulting from liquid damage, impact or electrical surges.

If a device is damaged beyond economical repair and the issue is not due to a manufacturing fault, Lenovo will provide a replacement device. The original damage warranty will then be considered fulfilled, and a new damage warranty will need to be purchased to cover the replacement device.

All repairs are provided by a Lenovo Authorised Repair Centre.  Further details about Lenovo Education Warranty T&Cs are listed here: Lenovo Education Warranty – Standard

During Term 3, Year 9 devices will be assessed for any damage to allow for the most efficient and cost-effective repair option whilst they are still covered by an appropriate warranty or Accidental damage plan and to assist the school in meeting its obligations to our leasing provider (Service Fees may apply as outlined in the FAQ).

When starting at Mercedes, parents will receive infromation regarding collection bookings for their new device via enrolments.

Discounted Year 12 MacBook Air store

College leased devices allows us to monitor devices more effectively, and promotes optimal teaching and learning in terms of deployment of applications, imaging and responding to student user issues.

This model of student learning technology access also helps ensure consistency of learning opportunities for all students and secure management of software and services.

The device is one part of the whole package, which includes support, software, management, security, warranty, service and swap outs during repairs to ensure minimal disruption to learning.

No, it is important that the students have the same device with the same software suite and the same security settings. The device is one part of the whole package, which includes support, software, management, security, warranty, service agreement and loan devices in the event a repair is required. This policy ensures minimal disruption to student learning.

The device will connect to home networks. However, they will not be able to install apps or change device settings.

No, Education Perfect is made available to students where required by teachers and the cost is covered via the IT Levy.

Students access eBook versions of the textbooks via the Box-of-Books web portal using licences purchased via the college booklist. These texts listed as a compulsory item include eBooks allowing students to sign-in to interactive activities via their college SSO (Single Sign On).

Student device enquiries

For enquiries regarding device set-up or learning with technology services at Mercedes College, please contact the IT Support team directly with one of the following methods: